Organized commercial debt documents prepared for review

File Readiness

Documents needed for a commercial debt collection review

A recoverable obligation can still be difficult to assess when the file record is incomplete. This checklist helps Canadian creditors prepare a commercial account for confidential fit review without sending unnecessary personal information.

Core obligation and authority records

Prepare the agreement or credit application, invoices, statements, proof of delivery or completion, credits, payment history, debtor legal name, guarantor records where applicable, and the authority under which the account may be referred.

Dispute, contact, and prior-activity records

Include material dispute communications, promises or acknowledgements, settlement history, prior agency activity, returned mail, known contact changes, and a concise chronology. Do not obscure prior complaints, legal notices, or insolvency information.

Send only what the review needs

Use the secure intake route, minimize unrelated personal information, identify sensitive documents, and preserve originals. Limitation periods, privilege, legal remedies, security, and enforcement questions should be reviewed by the appropriate qualified professional.

Confidential fit review

Bring the file that standard workflows could not move.

Request a recovery review